Dstv Rewards don't work

Item: DStv (MultiChoice)
Rating: 1
Author: Deena M

Tried to claim my dstv rewards I won on the app but it does not work states Oh snap something went wrong and when I call the call centre or assistance I get put on hold for more than 20 minutes until my minutes run out.

Helpful (0)

Replies (3)

DStv (MultiChoice)'s replyOfficial

28 Mar 2021, 14:10

Hi Deena,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s reply28 Mar 2021, 14:10

Official

Hi Deena,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s replyOfficial

28 Mar 2021, 19:02

Hi Deena,

We apologize for the inconvenience caused.

Kindly be advised that we have been experiencing technical issues with the DStv App.

Our IT team is working tirelessly around the clock to resolve the problem.

Kind regards
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s reply28 Mar 2021, 19:02

Official

Best regards,

Deena M's updateReviewer Update

28 Mar 2021, 20:49

Hi Dstv

Thanks for the reply but my reward expires on 31 March 2021 to claim. I trust the technical glitches will be resolved by then

Regards

Deena M's update28 Mar 2021, 20:49

Reviewer Update

Hi Dstv

Thanks for the reply but my reward expires on 31 March 2021 to claim. I trust the technical glitches will be resolved by then

Regards