DSTV REWARDS **** and poor customer service.

On the 1st of January 2026 I claimed my DStv rewards coins to buy airtime and I didn't receive the airtime. I understood that it takes 24 hours to receive it. And I waited for several days thinking that people are still on holidays, I logged a call and the other lady told me that the person who works at that department is still on leave she will come back in the 15th of January. I logged an email message till now they are still escalating the problem. It's been full 3 months since I claimed the airtime and no one seems to help. DSTV REWARDS your just taking us for a ride they take forever to respond to your messages at the email. I am very disappointed.