DS
Dlozi S

1 reviews | Active since Feb 2022

31 Oct 2022, 16:03

Dstv rewards

The Reward scheme they are offering is just a ****. They automatically upgraded me to premium package for my anniversary reward for a month but made me to pay for it.

0
Replies (4)
DStv (MultiChoice)
DStv (MultiChoice)'s reply31 Oct 2022, 16:58
Official
Hi  Dlozi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 
DS
Dlozi S's update01 Nov 2022, 13:53
Reviewer Update
Thanks to Hello Peter team for taking up my complaint, MultiChoice has responded by apologizing for the inconvenience they caused me. They promised to refund the money deducted within 7 working days, they also offered me a discount of R100 per month for the the period of 24 months
DS
Dlozi S's update13 Nov 2022, 17:18
Reviewer Update
Still waiting for my refund after they promised me on the 2nd of November 2022 that it would be in my account in the next 3 working days.
DS
Dlozi S's update23 Nov 2022, 18:40
Reviewer Update
Don't you ever trust MultiChoice and Dstv, they overcharged me and promised to refund me. On the 2nd November 2022 they said the money will show on my account in three days but till today nothing. After several attempts to get them to refund me, nothing has happened. They are not to be trusted. They don't care about their customers only profits.