DStv review

I have a compact package which I pay R449 per month for around 2years now So I paid for this month' on the 06/07/2023 and up to now I don't have service On inquiring I am told that they made an error by adding some channels into the package without my consent or approval They never even consulted me about the issue And they say they can restore service after I pay R300 for their error I don't have that money and I didn't buget for iIUC number ***