SvdM
Susan van de Merwe

1 reviews | Active since Apr 2020

04 Nov 2020, 09:59

DSTV requesting payment for no service

A debt collecting company called me to tell me I owe DSTV an outstanding amount. My DSTV has been disconnected since May. I am not in arrears and don't owe you anything. How dare you even get a debt collecting company to call me when I owe you nothing. This is absolutely appalling.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Nov 2020, 10:01
Official
 Hi Susan, 
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Nov 2020, 16:04
Official
Hi Susan,

I refer to our telephonic conversation. 

Below is the summary of our telephonic conversation:

• We confirm that your DStv account is currently inactive
• Please make a payment of R214.43 to bring your account to zero balance

Kind regards 
DStv: Hello Peter Team

Best regards,