TZ
Thobani Z

1 reviews | Active since Jan 2019

23 Aug 2020, 13:33

DSTV repeating channels

This is really annoying, i upgraded to compact plus package and was so disappointed to see some programs that are originally from other channels that are in the lower package repeating on the compact plus channels. This is so disrespectful we pay for this and we don't deserve this kind of treatment. You really need a competition. Dstv will play movies way back from 90's like really who is still interested in those poor quality movies. People try and stick to your SABC channels or online movies, shows and series. The money you pay for dstv rather pay for data and stream for something that you want.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply23 Aug 2020, 15:03
Official
Hi Thobani,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards DStv: 
Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply23 Aug 2020, 16:57
Official
Hi Thobani,

It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.

Kindly note that as per our telephone conversation, please note that we will await for the details of the title you mentioned.

Please also look out of the changes coming soon from the 01 September 2020.

You can also get more information of the changes by visiting our website www.dstv.co.za

Kind Regards,
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Aug 2020, 15:22
Official
Help us improve, Thobani!

 We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true

Best regards,