LG
Leon G

1 reviews | Active since Aug 2010

26 Jul 2017, 11:24

DSTV remote not covered under warranty

<p>Bought a decoder which I used for a few months. The remote stopped working. Upon calling the callcenter, I was told that only the decoder is covered under the warranty. More DSTV ripoffs.</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Jul 2017, 11:39
Official

Dear Leon

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv : Hello Peter team

LG
Leon G's update31 Jul 2017, 08:02
Reviewer Update

It should never have gotten to me needing to do a hello peter review. When I took the broken remote to the call center, I was given the same excuse about the remote not being covered under the warranty. I had to mention helloe peter again in order for their minds to be changed. remote has been replaced now. Thank you.