EW
Eleanor W
1 reviews | Active since Dec 2019
28 Dec 2019, 11:33
Dstv remote control
Bought remote control from dstv seadoone mall.R300.00. It was a **** , took it back with receipt in 1/2 hour, they refused, said it wasn't theirs, packaging, the batteries as I received it. It's not the shop staff it is You who sends them **** remotes all nicely packaged, shame on you, are things so bad you repackage China goods as your own, complete with your logo on remote. Shameless
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
30 Dec 2019, 08:31Hi Eleanor Woodman,
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply30 Dec 2019, 08:31
Official
Hi Eleanor Woodman,
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
30 Dec 2019, 14:31Hi Eleanor Woodman,
We have tried to contact you on ***) to no avail.
It is an unfortunate circumstance that you have experienced. All our devices are packaged by accredited suppliers, and would be a terrible mistake if the packaging was wrong.
We do not have an agency in Seadoone mall, this could be an installer shop. For agencies please use the following link http://selfservice.dstv.com/self-service/service-providers/agencies/ . This shop should have a clear refund policy on goods. Kindly confirm their details so that we can enquire with them further. We do recommend you visit the nearest MultiChoice agency or branch, kindly search on our website for an agency near you, for future purchases.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
We have tried to contact you on ***) to no avail.
It is an unfortunate circumstance that you have experienced. All our devices are packaged by accredited suppliers, and would be a terrible mistake if the packaging was wrong.
We do not have an agency in Seadoone mall, this could be an installer shop. For agencies please use the following link http://selfservice.dstv.com/self-service/service-providers/agencies/ . This shop should have a clear refund policy on goods. Kindly confirm their details so that we can enquire with them further. We do recommend you visit the nearest MultiChoice agency or branch, kindly search on our website for an agency near you, for future purchases.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
Best regards,
DStv (MultiChoice)'s reply30 Dec 2019, 14:31
Official
Hi Eleanor Woodman,
We have tried to contact you on ***) to no avail.
It is an unfortunate circumstance that you have experienced. All our devices are packaged by accredited suppliers, and would be a terrible mistake if the packaging was wrong.
We do not have an agency in Seadoone mall, this could be an installer shop. For agencies please use the following link http://selfservice.dstv.com/self-service/service-providers/agencies/ . This shop should have a clear refund policy on goods. Kindly confirm their details so that we can enquire with them further. We do recommend you visit the nearest MultiChoice agency or branch, kindly search on our website for an agency near you, for future purchases.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
We have tried to contact you on ***) to no avail.
It is an unfortunate circumstance that you have experienced. All our devices are packaged by accredited suppliers, and would be a terrible mistake if the packaging was wrong.
We do not have an agency in Seadoone mall, this could be an installer shop. For agencies please use the following link http://selfservice.dstv.com/self-service/service-providers/agencies/ . This shop should have a clear refund policy on goods. Kindly confirm their details so that we can enquire with them further. We do recommend you visit the nearest MultiChoice agency or branch, kindly search on our website for an agency near you, for future purchases.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
Best regards,