SN
Siyasanga N
1 reviews | Active since Nov 2018
12 May 2023, 12:20
DSTV REFUND REQUEST
I asked for a refund request and this is what I got as a response, I then went and explained to them that my bank says I should contact them after that there has been no response from them, why don't we have competition for this poor serviced company though, they just do not know how to simplify things for their clients
ENQUIRY REFERENCE NUMBER : ***0 Good day Thank you for your email. We have tried to reach you telephonically on your cellphone 078****788 to assist you with your request but to no avail. Kindly be advised that we are unable to trace your payment, please reverse the amount with your bank. Please do not hesitate to contact us should you still require any further assistance. Regards Nthabiseng
***0:986130 Show more
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
12 May 2023, 12:22Hi Siyasanga Nakupi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply12 May 2023, 12:22
Official
Hi Siyasanga Nakupi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
12 May 2023, 16:04Hi Siyasanga Nakupi,
We recently tried contacting you to no avail. Please provide us with a convenient time we can call you back.
Kind regards
DStv: Hello Peter Team
We recently tried contacting you to no avail. Please provide us with a convenient time we can call you back.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply12 May 2023, 16:04
Official
Hi Siyasanga Nakupi,
We recently tried contacting you to no avail. Please provide us with a convenient time we can call you back.
Kind regards
DStv: Hello Peter Team
We recently tried contacting you to no avail. Please provide us with a convenient time we can call you back.
Kind regards
DStv: Hello Peter Team
Best regards,
SN
Siyasanga N's updateReviewer Update
12 May 2023, 18:49@8 tomorrow morning
SN
Siyasanga N's update12 May 2023, 18:49
Reviewer Update
@8 tomorrow morning