AM
Amanda M
1 reviews | Active since Mar 2011
31 Jul 2020, 07:04
DSTV refund-no service quality
I would like to know when in this lifetime DSTV is going to pay me my credit? This service is pathetic, I was told (weeks ago)all paperwork is in order to pass the credit. What is the hold up. I’ve wasted time and money on phone calls almost every week. What’s the story DSTV?
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
31 Jul 2020, 07:27Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply31 Jul 2020, 07:27
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
AM
Amanda M's updateReviewer Update
31 Jul 2020, 08:22DSTV, I am sorry but I don't believe you are attending to it, nor will you be giving me feedback. I am utterly dissapointed with this service and judging from all the complaints I see, there's a whole lot of dissapointed people. Just pay me my refund, as per numerous calls to check that everything is in order to effect the refund, I still have not received it. Pay it back please.
AM
Amanda M's update31 Jul 2020, 08:22
Reviewer Update
DSTV, I am sorry but I don't believe you are attending to it, nor will you be giving me feedback. I am utterly dissapointed with this service and judging from all the complaints I see, there's a whole lot of dissapointed people. Just pay me my refund, as per numerous calls to check that everything is in order to effect the refund, I still have not received it. Pay it back please.
AM
Amanda M's updateReviewer Update
31 Jul 2020, 15:55Why are you still using the OLD number?????? i have updated my details on the system years ago as well as updated with the call centre and checked with the call centre ***) also numerous times. In fact Kagiso( who responded to my very first complaint) reached me on my correct cell number. Do you see why I am so angry?????? you can not even get this simple thing correct. I want to know when my refund will be processed.
AM
Amanda M's update31 Jul 2020, 15:55
Reviewer Update
Why are you still using the OLD number?????? i have updated my details on the system years ago as well as updated with the call centre and checked with the call centre ***) also numerous times. In fact Kagiso( who responded to my very first complaint) reached me on my correct cell number. Do you see why I am so angry?????? you can not even get this simple thing correct. I want to know when my refund will be processed.