DSTV REFUND

I have cancelled my DSTV Subscription as of the 1st of August 2020 due to the number of repeat movies playing on four different channels, my subscription was cancelled on the 31st of July 2020 at 23:55 PM. I am in a Credit of R950.00 with Multichoice and they have been giving me empty promises of my refund for the pass 4 weeks. However, if it were me as their client owing DSTV they would have disconnected me with immediate effect! I call and email every week and get promised that my money will be refunded within 7 working days. I was last promised to receive my refund on the 24th of August 2020 which I didn't! Today, one of their consultants confirmed that it will yet take another 48 Hours. (Which is utter *******) A refund can never take 4 weeks not even banks take that long!

My point, DSTV has very poor customer service to their loyal customers! They only on the lookout for their money and not for their customers!