DSTV -reconnection of services

I recently reconnected my DSTv paid the installment and reconnection fee on Saturday, proof of payment was sent to DSTV payments dept and the CSR , services were reconnected on Saturday. Sunday morning the services were off again, recount acted DSTv spoke to another CSR and again had to resubmit the proof of payment and were promised no reconnection fee of R50 will be charged, services were resumed. Monday morning 25th May again the services were disconnected and again contacted the DSTv and spoke to another CSR and again no record of the previous email which was sent showing proof of payments ,this CSR asked can we re-send it to him and payments which we did again services were resumed and promised again no additional reconnection will be charged as it was already included in our first payment, services were resumed.Tuesday 26th May services are disconnected again and I received a SMS stating your services have been reconnected but an additional payment of R124.03 is required, so in actual fact no one reversed the reconnection fees at all or even bothered to follow up if our services were working, this is beyond ridiculoUs and I have spent R150 on calls to sort this out and even e