AL
Asavela L
1 reviews | Active since Dec 2023
07 Dec 2023, 08:26
DSTV Reconnection
DSTV is a ****, 1st of almost why they don’t have grace period, if you fail to make a pay on the date you agreed on they immediately disconnect you and charge a ridiculous fee.
I pay DSTV R130 by month end, I forgot to pay on the last day of the month, by 1st they have already disconnected me and said I should pay R180, I made the payment but my decoder was still not connected for about 3 days. I contacted them, I was told I added Indians on my package, of which I never did, I asked 1 of their agent to disconnect the channel, he did and my decoder was connected again, fast forward on the 7th of December I am disconnected saying I owe R220, when I ask what is for I wasn’t told.
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Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
07 Dec 2023, 09:27Hi Asavela,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply07 Dec 2023, 09:27
Official
Hi Asavela,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
