DSTV Reap off

For the past year I have been trying to reconnect my DSTV but it's been a hair pulling experience which has left me angry and frustrated. Mostly because even the agents have no idea on how to break down the G costs that have been included in my account. Even the last chat I had on their WhatsApp was a futile exercise with the agent telling me when I asked to gave a manager contact me that there's nothing that the manager will do that she has not done already. Basically Multichoice keeps billing me for three decoders which I do not have and neither are active accept for the HDPVR. Clearly this has, been their billing since we do not receive strategies of what the hell we are paying for but now with our current economy, one tends to look closely at what you are spending and how much of that money you are spending it on, and I have discovered that I have been ********** for all the years I've subscribed to DSTV with packages that I do not know like Family. How can one decoder be on multiple packages? Is that even possible but I've been billed for everything under the sun, despite the fact that I have not my analogue connected in u I've 3 years since the passing of my mom in 2022 August but recently I needed to reconnect just on the basic plan for R139 only to be told that I need to pay close to R600. I'm told about two other decoders and Disney+ which does not make sense why Disney+ was even included because that is an add on if you want it to your premium, but in this I do not as I have these different Steaming Subscriptions separately. DSTV as a company is a reap off, and the saddest part is that you reap off your most loyal customers, shameful.