DSTV really turning bad and dishonest

On Sunday 21/10/2018 I ordered 2x new (additional) decoders from DSTV, one for R49pm and one for R89 as it includes a new installation. For a whole week I have phoned DSTV used over R400 airtime as the useless management can not follow-up on the same day, in fact I'am still waiting for feedback. Customers must be careful of this giant corporate bully as they do not want to install a 4 port LNB catering for my existing decoder as well - although I have to pay R960 for the install. (New install plus decoder R499) + (New 4port smart LNB R450) DSTV charge full price for half installation - I am not interested in your ****. So field services send a backyard mechanic out to install only a LNB on my existing dish. The installer who did not do a full install already claimed the voucher for no installation, so my own choice of DSTV accredited installer could not install after I was told that DSTV will sort the installer. To date 30/10/2018 DSTV has offered me no service. I Have spoken to multiple supervisors: Mpho, Kgotso, Evelyn, Kaylan, Ronald, Abdul and Able. All these people sit in supervisor jobs but have done nothing but forward queries to field services to assist me arranging a proper install or to cancel the installation.

I ask that a senior manager contact me regarding this matter as matter of urgency.

If not just cancel my business with you with immediate effect and pay for the phone calls I had to waste on your useless dishonest business.

Please note that I am handing this matter over to NCR should any debits go off my account without this matter being sorted.

All emails and recorded phone calls will be made available should this not be fixed immediacy.