DSTV REALLY BAD SERVICE

<p>this month my "special" with DStv expired so I asked them a month ago to cancel the debit order as I will from now on be paying cash. this was not done so this morning a debit order was put through - so I phoned to say why have they not cancelled the debit order? this was then executed - BUT AN HOUR LATER MY SERVICE WAS ABRUPTLY JUST TERMINATED - I phoned AGAIN to be told OK my services will be re-actived - but then the attendant came back saying she doesn't seem to be able to get me re-connected, would I mind to hold on. I have now been on the phone for 33 minutes holding on , in the meantime my connection came on to travel channel for 1 second and went down again. I want to know now HOW MUCH LONGER MUST I HOLD ON WHILE I AM PAYING WHAT R2+ PER MINUTE FOR THIS CALL. I AM GOING TO STAY ON UNTIL SHE COMES BACK TO ME AND THEN I WANT A CREDIT PASSED FOR MY PHONE CALL CHARGES AS WELL AS FOR THE TIME MY SERVICE WAS OFF. </p>