DC
Dee C

1 reviews | Active since Nov 2021

02 Aug 2023, 16:35

DSTV REAL *******.

Dstv's service sucks! Period. I am paying R1181.00 including a R199 Netflix subscription monthly on the 1st without fail, but I'm told to first clear my arrears when I want to transfer ownership of a decoder to another Dstv client. I decided to cancel my Netflix sub in July in order to transfer the decoder on 1 August. Same Dstv still billed my Netflix on 1 Aug as if I did not cancel it although I send proof on their request in July. Manager Karabo still insist that I must pay before they can help. DUMB reasoning!!! Money that they already have, imagine! DSTV really sucks. I'm so done DSTV!!!

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Aug 2023, 16:43
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 

Best regards,