ES
Elrine S
1 reviews | Active since Jan 2018
15 Mar 2018, 09:52
DSTV RE-FUND
Good morning just an update on DSTV that owed me money. they did re-fund me the money. But this morning I got a call from there collection department, saying I owe them the money. The will sent me a statament and I have to go to DSTV and get a cancellation letter(which I have asked for a lot of time and never recived), only then can they take me of the list. They can not obtain the letter from DSTV -- regtig hulle kan my oorhandig maar nie dokumente aanstuur of aanvra nie. I will never ever join DSTV again, and I'm sharing my story with everybody I know.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
15 Mar 2018, 10:22Dear Elrine Stassen
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply15 Mar 2018, 10:22
Official
Dear Elrine Stassen
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
15 Mar 2018, 11:53Dear Elrine Stassen.
Our records do indicate your DStv account is in arrears with the amount of R899.00 that needs to be settled.
The debit order amount of R899.00 was reversed hence the account is reflecting an outstanding balance.
To settle this balance.
Our banking details are as follows:
Bank: ABSA
Branch Name: OAK AVENUE, RANDBURG
Branch Code: 632005
Bank Account Number: ***
Account Type: Current
Reference number (***9).
Should you require a statement kindly send an email to ***.
Kind regards
Edward
DStv Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply15 Mar 2018, 11:53
Official
Dear Elrine Stassen.
Our records do indicate your DStv account is in arrears with the amount of R899.00 that needs to be settled.
The debit order amount of R899.00 was reversed hence the account is reflecting an outstanding balance.
To settle this balance.
Our banking details are as follows:
Bank: ABSA
Branch Name: OAK AVENUE, RANDBURG
Branch Code: 632005
Bank Account Number: ***
Account Type: Current
Reference number (***9).
Should you require a statement kindly send an email to ***.
Kind regards
Edward
DStv Hello Peter Team
Best regards,
ES
Elrine S's updateReviewer Update
15 Mar 2018, 11:59I CANCELLED my dstv end of November 2017 and it was stiched off on 1/12/17.
why do i owe you money.
ES
Elrine S's update15 Mar 2018, 11:59
Reviewer Update
I CANCELLED my dstv end of November 2017 and it was stiched off on 1/12/17.
why do i owe you money.