Dstv R299 Family Package 24 Month Contract

Dstv Customer No ***6

I am not in arrears or done nothing. My PVR functions are swithed of and your call centre informed me that I have to pay R210/month for access fee to switch it all on again.

I signed up for R299 per month for 24 months contract.

Al hell broke loose today. Look at the mess that was created on my account.

I can't believe that a company this advanced can create this.

I did everything they requested. After many calls and being put on hold for a hour, I could only manage to get the ExtraView restored. No I am on hold by the person again to try and resolve the PVR function. Now the agent tells me that the bundle I am on I can't use my PVR functions. Why will I buy a Explora Ultra and take a reduced subscription with limited services. They misled me and now request a cancellation fee. I only want that everything work as before your sales team made me the offer. When I looked at my account nou, they didn't switched on the ExraView, they just loaded another susbscription so that thr decoder works in the other room. What a ripoff and uncapable agents. What a battle and extremely poor service.