AM
Ashwin M

1 reviews | Active since Nov 2021

26 Jan 2023, 19:08

DSTV r ********

Last month I paid on the 28th of December.yesterday on the 25th of January they switched off my dstv telling me now that I was sapose to pay on the 25th. Why last month they didn't switch it of on the 25th now I have to pay reconnecting fee.

There was a time I paid dstv made a mistake with the ref number and called them to fix the error they never did.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Jan 2023, 19:10
Official
Hi Ashwin, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Jan 2023, 12:44
Official
Hi Ashwin,

Kindly note that we tried contacting you on your mobile number  073****334 with a *** and could not get hold of you.

Please provide us with the correct cell number to call and the Dstv customer number in question.


Kind Regards,
Dstv: Hello Peter Team

Best regards,