1 reviews | Active since May 2015
DSTV Query Management sucks
DSTV debited my account with an amount of R1741.42, where I had downgraded my subscription to Compact. Last month the correct amount was debited. Now they keep coming back with an arrogant answer that my mother is in arrears for R1200+, which is ridiculous. iT'S frustrating that we are so loyal and committed to Multichoice but they are not returning the favour.
Dear Tebogo
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Tebogo
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Tebogo
Please note that we were unable to access your account with information provided.
Please provide us with the following:
MultiChoice Customer Number
ID Number
Decoder Serial Number and SmartCard Serial Number
As soon as we receive the details requested above, we will be able to access your account and assist accordingly.
We await your response.
Best regards,
Dear Tebogo
Please note that we were unable to access your account with information provided.
Please provide us with the following:
MultiChoice Customer Number
ID Number
Decoder Serial Number and SmartCard Serial Number
As soon as we receive the details requested above, we will be able to access your account and assist accordingly.
We await your response.
Best regards,