AR
Arlette R
1 reviews | Active since Jan 2018
09 Jan 2018, 06:25
DSTV PROGRAMING IS ROTTEN
This very moment I am looking the same program "smoking gun" at 6 am...and was the same episode at 5 am. Exactly the same..I don't know who is in charge of programming the extra last brain lazy people who does those marathon program like we have to watch a marathon of Seinfielf all day..who in the he'll will like to seat all day to watch one program...we paying them to entertaining...not to con us from our money...DSTV PEOPLE IS LAZY NO IMAGINATIONS RESTRICTED BRAINS...and the gross part...is they get paid for it...we will start a campaign against monopoly and con artist...gross what happen in S.A... .do they have little children's running the low IQ programs?....must be...rotten stinky ROTTEN programs
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Replies (2)
DStv (MultiChoice)'s replyOfficial
09 Jan 2018, 08:31Dear Arlette de Rosa
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply09 Jan 2018, 08:31
Official
Dear Arlette de Rosa
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
09 Jan 2018, 13:43Good day Arlette
We understand that some customers find repeats frustrating. The main reason programmes are repeated is to give people a chance to see something they might have missed. Or to record on their PVRs a show they might have missed.
There is also a limit on how much new content is produced every year. A single channel broadcasting 24 hours a day needs 8760 hours of content a year. In comparison, Hollywood only makes about 600 new English-language movies every year, which equates to only about 1200 hours of movies. This means that there will always be older content that plays.
Having said that, there is a lot of new content available on a weekly basis – there are never-before-seen shows and movies that premiere every week. As this is spread across many channels (and customers tend to stick to their few favourite channels), we highly recommend to our customers to use the various tools we’ve made available to find out what is on. Our DStv Now app has a great search function and TV guide, our website on DStv.com has highlights, a series and a movies calendar; our weekly email newsletter also contains highlights across all channels for your package. We encourage our customers to make use of these to help them get the most value out of their DStv service.
Read more about fewer repeats, more fresh content and more variety coming your way in 2017. These have already been implemented to decrease repeats.
Kind regards
Caroline
Best regards,
DStv (MultiChoice)'s reply09 Jan 2018, 13:43
Official
Good day Arlette
We understand that some customers find repeats frustrating. The main reason programmes are repeated is to give people a chance to see something they might have missed. Or to record on their PVRs a show they might have missed.
There is also a limit on how much new content is produced every year. A single channel broadcasting 24 hours a day needs 8760 hours of content a year. In comparison, Hollywood only makes about 600 new English-language movies every year, which equates to only about 1200 hours of movies. This means that there will always be older content that plays.
Having said that, there is a lot of new content available on a weekly basis – there are never-before-seen shows and movies that premiere every week. As this is spread across many channels (and customers tend to stick to their few favourite channels), we highly recommend to our customers to use the various tools we’ve made available to find out what is on. Our DStv Now app has a great search function and TV guide, our website on DStv.com has highlights, a series and a movies calendar; our weekly email newsletter also contains highlights across all channels for your package. We encourage our customers to make use of these to help them get the most value out of their DStv service.
Read more about fewer repeats, more fresh content and more variety coming your way in 2017. These have already been implemented to decrease repeats.
Kind regards
Caroline
Best regards,