DSTV PROBLEM

Good day Ntokozo

Thank you for taking our call today.

As discussed, we have reconnected your DStv service.

We will follow up with you once the billing is sorted.

We appreciate you making us aware of this situation.

Best regards

Dinah

Good day Ntokozo

We apologise for your inconvenience.

Please note that we have reconnected your DStv service. We’re waiting for the feedback from our finance team regarding the status of your DStv account.

Thank you for your time and patience whilst we look in this matter.

Best regards

Dinah

Good day Ntokozo

Thank you for taking our call today.

As discussed, your recent payment is not yet reflecting on our records.

We will check and inform you by Thursday.

Please feel free to contact us should you require any further assistance.

Best regards

Dinah

Dear Ms Hlongwane

As per our telephonic discussion, your payment reflects on our records.

Your DStv account reflects a credit balance of R60.00 and so with the BoxOffice account.

Thank you for your invaluable support.

Kind regards

Dinah