TM
Tebogo M
1 reviews | Active since Jan 2020
20 Jan 2020, 09:07
Dstv pro rata ****
Got a call from a debt collector saying I owe R130!For what?Pro Rata he says.I haven't used your service for over a year,how on earth could I be owing them?Its just a *******
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
21 Jan 2020, 19:54Dear Tebogo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply21 Jan 2020, 19:54
Official
Dear Tebogo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
22 Jan 2020, 11:57Dear Tebogo,
On behalf of MultiChoice, please accept our apologies for the inconvenience this may have caused.
Kindly note, you are correct and our records show that you no longer have a active DStv subscription. However the R 131.36 comes from you Compact Plus subscription for the period 2-9 December 2018 before the account was suspended due to non-payment.
Should you have made this payment already, please send us the proof of payment to *** so that we can reconcile the account.
However if the payment needs to be made, you can click on the below link with all the ways in which to pay, using Customer No: ***5, as reference
https://www.dstv.co.za/self-service/help/how-to-pay/
Should you wish to engage any further regarding this matter, please do not hesitate to get in touch with us on the following platforms;
***
***
Kind regards,
Dstv: Hello Peter Team
On behalf of MultiChoice, please accept our apologies for the inconvenience this may have caused.
Kindly note, you are correct and our records show that you no longer have a active DStv subscription. However the R 131.36 comes from you Compact Plus subscription for the period 2-9 December 2018 before the account was suspended due to non-payment.
Should you have made this payment already, please send us the proof of payment to *** so that we can reconcile the account.
However if the payment needs to be made, you can click on the below link with all the ways in which to pay, using Customer No: ***5, as reference
https://www.dstv.co.za/self-service/help/how-to-pay/
Should you wish to engage any further regarding this matter, please do not hesitate to get in touch with us on the following platforms;
***
***
Kind regards,
Dstv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply22 Jan 2020, 11:57
Official
Dear Tebogo,
On behalf of MultiChoice, please accept our apologies for the inconvenience this may have caused.
Kindly note, you are correct and our records show that you no longer have a active DStv subscription. However the R 131.36 comes from you Compact Plus subscription for the period 2-9 December 2018 before the account was suspended due to non-payment.
Should you have made this payment already, please send us the proof of payment to *** so that we can reconcile the account.
However if the payment needs to be made, you can click on the below link with all the ways in which to pay, using Customer No: ***5, as reference
https://www.dstv.co.za/self-service/help/how-to-pay/
Should you wish to engage any further regarding this matter, please do not hesitate to get in touch with us on the following platforms;
***
***
Kind regards,
Dstv: Hello Peter Team
On behalf of MultiChoice, please accept our apologies for the inconvenience this may have caused.
Kindly note, you are correct and our records show that you no longer have a active DStv subscription. However the R 131.36 comes from you Compact Plus subscription for the period 2-9 December 2018 before the account was suspended due to non-payment.
Should you have made this payment already, please send us the proof of payment to *** so that we can reconcile the account.
However if the payment needs to be made, you can click on the below link with all the ways in which to pay, using Customer No: ***5, as reference
https://www.dstv.co.za/self-service/help/how-to-pay/
Should you wish to engage any further regarding this matter, please do not hesitate to get in touch with us on the following platforms;
***
***
Kind regards,
Dstv: Hello Peter Team
Best regards,