DSTV PRICELOCK ****

We signed up for the DSTV pricelock offer... this included 2x new decoders, cables, satellite dish and new lnb. The installers sent to my property only set up one new main decoder, took the other sealed decoder with them, my second tv was not setup, no new cables, no dish and no lnb. I have phoned and have been issued 2x references. I have sent a PM via facebook... with no joy. But yet my monthly subscription fee has been deducted...... NOBODY CAN HELP... they sent dodgey, intimidating contractors to my property... who didnt know what they were doing... when I queried them they got aggressive... I rather let them leave but clearly stated on the job card that the installatiin was not completed.... now everytime I contact DSTV I get told the matter has been escalated and will take 48 hours.... Covid is being used as an excuse for poor service delivery... if you get a call from Prince who is a DSTV sub-contractor be aware and make sure you get what you signed up for.