JH
Janet H

1 reviews | Active since Jun 2014

22 Jun 2017, 13:43

dstv pricelock pathetic

<p>In April they delivered my exploration. Every since I have problems. First the installation through one of their accredited installers weren't properly done I waited for 3 weeks for to get this rectify with no luck I eventually had to pay an extra R550 to have it fix. I had to pay for explora pricelock put had no joy to watch anything. This was put on a debit order since the 20 June 2017 my dstv get disconnected for non payment of R23.97 and then connected again on same day when I pay this amount today today 22 June 2017 its disconnected again for R43. I paid in total now for the 2 days amount of R150 which is more than I am suppose to pay. I am not at home so I don't if its on now. I am really on the brink to take the explora back. I am fed up with multi choice. I wonder what the excuse w ill be on my complaint</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Jun 2017, 14:18
Official

Dear Janet

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv Hello Peter team