JH
Janet H

1 reviews | Active since Jun 2014

22 Jun 2017, 13:46

dstv pricelock pathetic

<p>In April they delivered my exploration. Every since I have problems. First the installation through one of their accredited installers weren't properly done I waited for 3 weeks for to get this rectify with no luck I eventually had to pay an extra R550 to have it fix. I had to pay for explora pricelock put had no joy to watch anything. This was put on a debit order since the 20 June 2017 my dstv get disconnected for non payment of R23.97 and then connected again on same day when I pay this amount today today 22 June 2017 its disconnected again for R43. I paid in total now for the 2 days amount of R150 which is more than I am suppose to pay. I am not at home so I don't if its on now. I am really on the brink to take the explora back. I am fed up with multi choice. I wonder what the excuse w ill be on my complaint</p>

0
Replies (2)
JH
Janet H's update22 Jun 2017, 13:52
Reviewer Update

Rating must be -10 stars

DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Jun 2017, 14:22
Official

Good day Janet

We see you've duplicated your query.

Kindly refer to the response on your first review.

Best regards

Dinah