KL
Keith L

1 reviews | Active since Oct 2013

02 Oct 2021, 17:24

DStv pricelock mystery

After being notified my contract ended, I want to renew my price lock. I have tried every channel, calling in, website, chat but can’t get it done. Anyone I manage to speak to can’t assist me and tell me someone needs to call me back. But they never do. How can you have client service channels that can’t conclude a contract?

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Oct 2021, 19:52
Official
Hi  Keith Lennox,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team