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Ntshidiseng N
1 reviews | Active since Jul 2015
29 Mar 2020, 10:44
DSTV PRICELOCK
I have tried calling and complaining to the dstv price lock department about them debiting different amounts every month. And those amounts they keep increasing. I signed up for pricelock which is supposed to be one amount for the next 24months. But I'm not getting any feedback from them. I have tried everything I could but all they do is continue debiting whatever amount they like.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
29 Mar 2020, 15:19Hi Ntshidiseng,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply29 Mar 2020, 15:19
Official
Hi Ntshidiseng,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
NN
Ntshidiseng N's updateReviewer Update
29 Mar 2020, 17:50That would be appreciated because in all honesty I am unable to plan my finances because it's a new price every month.
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Ntshidiseng N's update29 Mar 2020, 17:50
Reviewer Update
That would be appreciated because in all honesty I am unable to plan my finances because it's a new price every month.
NN
Ntshidiseng N's updateReviewer Update
30 Mar 2020, 09:59Thank you. I would like to know as what is the correct amount to be debited on a monthly basis now because I no longer know with all these changes. It's confusing now. And can I please have a statement showing exactly how and what exactly will I be debited on. And will my account be reimbursed?
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Ntshidiseng N's update30 Mar 2020, 09:59
Reviewer Update
Thank you. I would like to know as what is the correct amount to be debited on a monthly basis now because I no longer know with all these changes. It's confusing now. And can I please have a statement showing exactly how and what exactly will I be debited on. And will my account be reimbursed?