Dstv Pricelock big mess

I have a terrible experience with Dstv I would like to share , they offered me a price lock package for R499 (decoder included) and additional R49 for another decoder for my extra view. After the installer was done with the installation we called the call centre to activate the newly installed decoders and cancel the old ones only to find that the *********** consultant that helped me put both decoders on the R499 each which is now R998. Dstv has proised mulyiple times to rectify the mess they have done I had a number of them calling me to make a follow up and to date nothing has been rectified all I get is empty promises. Dstv is so *********** I even regret taking up on the offer.

I urge Dstv to fix this otherwise send someone to collect the ****** decoders and replace my previous set up I tired of this