1 reviews | Active since Jun 2018
DSTV Pricelock
We did the pricelock application via telephone on the 28th of May. Credit check was done and successful....without telling us that they need bankstatements..certified Id documents and payslip...It has been 4 weeks and still NO feedback from dstv. I have sent all documents several times to several employees of multichoice...and still NO feedback regarding delivery and installation.... DSTV your service is TERRIBLE...your employees dont know what they are doing ... Your client service is HORRIBLE and PATHETIC to say the least!! I have sent all documents and still they phone me and telling me the need documents...I would not recommend dstv pricelock delivery and installation to anybody....rather buy the dstv decoder from any store which includes installation!! Well done DSTV...you guys dont deserve ANY stars or praise!!!
Dear Marianne De Klerk,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Marianne De Klerk,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Marianne De Klerk,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Our intention is certainly not to provide a sub-standard service to our customers.
Please provide us with one of the following:
MultiChoice Customer Number
ID Number.
As soon as we receive the details requested above, we will be able to access your account and assist you accordingly.
Should you require further assistance, please do not hesitate to contact us send an email to *** .
Kind regards,
Edward
DStv Hello Peter Team
Best regards,
Dear Marianne De Klerk,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Our intention is certainly not to provide a sub-standard service to our customers.
Please provide us with one of the following:
MultiChoice Customer Number
ID Number.
As soon as we receive the details requested above, we will be able to access your account and assist you accordingly.
Should you require further assistance, please do not hesitate to contact us send an email to *** .
Kind regards,
Edward
DStv Hello Peter Team
Best regards,