1 reviews | Active since Apr 2010
DSTV Pricelock
<p>I recently decided to get my subscription with DSTV locked for 2 years. I took the R949 option. I am an existing DSTV customer but I was paying on a month to month basis. On the 30th August I got my application approved by the credit department as now the monies will go through my current account. My customer number is ********** 2. One of the reasons for taking out the price lock was I was having a problem with my DSTV installed dish. I have suspended my current service as I was not able to watch DSTV. I am waiting for delivery of the new explora from DSTV. After that I can get the free installation done as it is part of my price lock. I cannot get any response from DSTV on delivery of the explora as they keep telling me they have escalated it to the PRICE LOCK team. Help so that I can get some service from this big black hole. I have tried to get feedback from the DSTV call centre and DSTV Care twitter account</p>
Dear Ahmed
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Best regards,
Dear Ahmed
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Best regards,
Dear Ahmed
We have received your complaint and we're really sorry that you're not satisfied with our service.
Please be rest assured that your case is handled in a strict manner and you will be contacted directly.
Thank you for taking your time and bring this matter to our attention.
Kind regards
Dinah
Best regards,
Dear Ahmed
We have received your complaint and we're really sorry that you're not satisfied with our service.
Please be rest assured that your case is handled in a strict manner and you will be contacted directly.
Thank you for taking your time and bring this matter to our attention.
Kind regards
Dinah
Best regards,
I have been contacted, but you said the issue was my credit application, I have supp**** my case number which was dated 30 August.
So DSTV afterafter I supp**** this info, have not come back to me .
I am still is the dark as to what is happening. It looks like you are trying to find some fault with my genuine query.
I have been contacted, but you said the issue was my credit application, I have supp**** my case number which was dated 30 August.
So DSTV afterafter I supp**** this info, have not come back to me .
I am still is the dark as to what is happening. It looks like you are trying to find some fault with my genuine query.
I have been dealing with Given Maseko from Multichoice. Multichoice has sorted out the out the problems that they had in their process in dealing with the pricelock. My decoder has been delivered to me. I am now just waiting for a DSTV installer to contact me . This will be arranged by Multichoice. Thanks for getting to the root of the non delivery.
I have been dealing with Given Maseko from Multichoice. Multichoice has sorted out the out the problems that they had in their process in dealing with the pricelock. My decoder has been delivered to me. I am now just waiting for a DSTV installer to contact me . This will be arranged by Multichoice. Thanks for getting to the root of the non delivery.