PM
Pogisho M

1 reviews | Active since Mar 2017

06 Mar 2017, 22:47

Dstv pricelock

<p>I paid dstv an amount of R800 on the 20/02/2017 then decided to try out dstv price lock.</p> <p>I app**** for dstv pricelock om the 22/02/2017. Aggreed to be debited R899 on the 23rd of each month begining on 23/3/2017. Today on the 06/3/2017 unknown debit for R1275.06 from dstv came through. I called them over and over as this was not part of thhe agreement.</p> <p> </p> <p>They can see the amount i paid on the 20/02/2017 and no calid explanation why there is a breach contract.</p>

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Mar 2017, 08:01
Official

Dear Pogisho Malope

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Hello Peter team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Mar 2017, 09:12
Official

Good day Pogisho

Apologies for the inconvenience this has caused. The matter has been forwarded to Price - Lock team. They will contact you shortly to assist further.

Thank you

Girly

Best regards,

PM
Pogisho M's update08 Mar 2017, 13:03
Reviewer Update


I am still waiting for a call from price lock team. I send a price lock sms and Mpho called on the 7/3/2017, time was 11:17, my numbrr is ********** 614 ,he said will also send a message to the billing department will aslo call. I am still waiting for a call.

The amount i was debited i could have used it to by an explorer in cash and avoided all this stress.