DSTv Price *******

I took the first Black Friday Premium Subscription and when it came to an end was offered an extension. I have nothing but headaches, disconnections, over payments and been on hold for over an hour only to get disconnected without help by Ziyanda26/07/2020 at 11h28 to 12h30). I have made numerous trips to the Agency and Randburg all to no avail. I ought to be paying R749 plus R50 for the additional decoder. Yet am constantly billed over R 950 per month. My calls and visits all end up with being escalated, but that only lasts for the week cause come month end am over billed. In all that confusion my statement doesn't show any transactions for the month and the icing on the cake is being told by the Customer Care Agent that am on a Compact price lock but my debit order is for premium.