1 reviews | Active since Nov 2017
DSTV Price Out !!!!!
I have been a DSTV Premium subscriber for quite some time now, But what always seems to amaze me is how DSTV does there statements. Never easy to read !!!
I have a Single view HD decoder which I used to get the premium signal at a cost of 815.00ZARpm. Anyway, toward the end of September I decided to upgrade our viewing pleasures. Naturally I went for the PVR Explora 2 that was on special with some wholesalers. After having the Installers out to set up the signal, excreta , I had to call DSTV to connect the PVR of which I am already a premium subscribe and to link my Xtra view at a costs of 85.00ZAR ( I opted out of BOX Office ) , thus taking my subs upto 900.00zar pm. Come 1st October 2017 , I am being charge a Premium subscription of 2367.00zar and access fees of 255.00zar.
At no stage was I ever made aware of these cost and find it day light ******* that DSTV . I am still waiting for Mark Rayner to contact me to explain the absurdness.
Dear K Roach
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear K Roach
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Mr Roach
Thank you for taking my call today.
I'm glad that we could reach the end of our telephonic discussion positively.
As discussed, your DStv account reflects a credit balance of R1091.00.
In summary, the monthly subscription for December will be debited from the credit available.
Please accept our apology for the inconvenience caused.
We’re here for you, feel free to contact us if you require any further assistance.
Kind regards
Dinah
Best regards,
Good day Mr Roach
Thank you for taking my call today.
I'm glad that we could reach the end of our telephonic discussion positively.
As discussed, your DStv account reflects a credit balance of R1091.00.
In summary, the monthly subscription for December will be debited from the credit available.
Please accept our apology for the inconvenience caused.
We’re here for you, feel free to contact us if you require any further assistance.
Kind regards
Dinah
Best regards,
