1 reviews | Active since Jan 2017
Dstv price lock useless
Two years back I decided to join the price lock for dstv and was very happy. 2day was my last day and I received a call to tell me about discount if I remain on premium. I was happy n said I will love to considering I was told it its less than what I would normally pay. Now when I got home. My Xtra view was not working. I couldn't watch TV online. Some channels disappeared. I called and was told only the person who assisted can help. So mad n regret ever agreeing to this now I am wasting my airtime n no one can assist
Dear Makgopole Julian
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Makgopole Julian
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Makgopole Julian Maphutha
As per telephonic conversation please, we have escalated your enquiry to the Xtraview callback team, they should be in contact with you to assist further.
I will also do a follow up call tomorrow morning to check if you have been assisted.
We apologise for the inconvenience caused in this regard
Should you require any further assistance, please do not hesitate to contact us.
Regards
Boitumelo
Best regards,
Dear Makgopole Julian Maphutha
As per telephonic conversation please, we have escalated your enquiry to the Xtraview callback team, they should be in contact with you to assist further.
I will also do a follow up call tomorrow morning to check if you have been assisted.
We apologise for the inconvenience caused in this regard
Should you require any further assistance, please do not hesitate to contact us.
Regards
Boitumelo
Best regards,