OC
Olona C
1 reviews | Active since Dec 2019
23 Nov 2020, 11:28
DSTV Price Lock ****
In 2019, i took up a Black Friday price lock special(12 months) where i would pay R499.00 per month for the deal. I later added R35.00 for insurance. I have been paying R534 all together. I received an SMS informing me that i will pay R652.84 which no one can explain what it's for. Is this some sort of **** cause Compact is R399.00, Access Fee(Explora) is R99.00 and insurance is R35.00. These amounts all add up to R533.00. What is the additional R119.84 for??? I've been on the line for hours and none of your call centre agents know. None!!!
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DStv (MultiChoice)'s replyOfficial
23 Nov 2020, 11:32Hi Olona Cingo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply23 Nov 2020, 11:32
Official
Hi Olona Cingo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team