DSTV Price Lock Promotion Nightmare

I got a call from one of the DSTV Telemarketer agents promoting their Price Lock Promotion on the 18th September 2021, they require you to be on a debit order system for at least 24 months. I was already on a debit order payment plan, but I regrettably to sign up on the Price Lock Promotion as they promised to reduce my monthly debit for my Explora and two XtraView decoders I had been using for years this is where my troubles started until to date. My secondary XtraView decoder stopped working when they placed my account on the Price Lock plan, it gave me an E143 error - No communication with the Primary. I made numerous calls to have the problem resolved, I was told to get an Installer at my cost to check the connections and all was deemed fine as the Primary and the Third Xtraview decoder was working just the secondary with the problem. Visited the DSTV agent offices with all 3 decoders to have them checked out as per the advice from another agent, the office deemed them fine just were not working at home. When ever I was to was anything on the secondary decoder I had to call the Call Centre and they would send a command and it would work for a few hours, lastly an XtraView agent called to check all connections remotely and deemed all was fine he advised I should send them an email at *** attach the Receipt of the Installer call out and they will escalate the matter further and would resolve the matter for me and NO further costs no one has gotten back to me after numerous emails and calls. I had asked them to cancel that decoder as I was still being billed on it not working, then they rep**** to confirm cancellation. These guys dont care for my business with them, goodluck to customers with the similar problem...