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Brendan W
1 reviews | Active since Aug 2018
02 May 2020, 20:16
DSTV price lock OVERCHARGING !!!
I DO NOT RECOMMEND PRICE LOCK !! I have been overcharged every month since taking out price lock , i have phoned dstv on many occasion sometime been on hold for over an 1hr . They acknowledge that i have been over charged and assure me of a refund yet i have never received a refund and when debit orders come around OVERCHARGED AGAIN. Ironically i was paying less when i was not in a price lock contract , DSTV are ******* (overcharge nearly a year now) and i firmly believe the operators are not able to help you or actually dont no what they are doing .
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
02 May 2020, 20:37Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply02 May 2020, 20:37
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
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Brendan W's updateReviewer Update
03 May 2020, 18:28Hi Thanks for the reply however crediting me for just May is NOT acceptable, i have been overcharged every month since taking out the price lock contract . I should be credited alot more then just R105
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Brendan W's update03 May 2020, 18:28
Reviewer Update
Hi Thanks for the reply however crediting me for just May is NOT acceptable, i have been overcharged every month since taking out the price lock contract . I should be credited alot more then just R105