DSTV Price Lock or Price Theft

I have been a loyal DSTV Premium subscriber for years. During 2019 I was contacted to consider Price Lock for R749 per month over 2 years. I accepted this offer and for a few months my debit order was collected for R749. This month I received an SMS to say that my debit order would be R1038. I tried to contact DSTV Price Lock to try and understand why it would be higher than the agreed price lock amount, with no success. On 19 September, 1 day prior to my normal debit order my subscription was suspended. Furious as this is in the time of the RWC I contacted DSTV Call Center. After holding for an extended period the operator agreed that it should not have been suspended and reactivated the account. She also said that she would escalate the issue to Price Lock Department. The debit order then runs for R1038. The day after I received an SMS to say I now have an outstanding balance of R1238 as a disconnection fee was added. I send an email to DSTV Price Lock to get this sorted. Again with no success. Guess what? This morning my subscription is again suspended! I then phone the call center again and after 30 minutes having the same conversation my DSTV subscription is again connected and the issue escalated again to Price Lock. Who knows when it will be suspended again. What a frustration. Really hoping someone will get this sorted soon.