DSTV PRICE LOCK IS NOTHING BUT A ****

In May app**** for 2 DSTV price locks, one was supposed to be a main view which was supposed to cost me R950 and the extra view which was supposed to be R49, a whole month went but and I received nothing , I then called DSTV and they simply gave me a tracking number and told Me to call the courier company and track my parcel.That annoyed me because they are the ones that are supposed to be dealing with the courier company directly since they have a real with them, but nonetheless I called the courier company and they told that the tracking number was for one DSTV and they don't know where the other one was. I asked them why it had not been delivered and they said that they could not locate the address and so they sent it back. I then proceeded to call DSTV again and I spoke to another of their consultants and they said it would be delivered. I finally received the DSTV decoder about a month later and not the other one , I then called them and asked what I should do they then said I must call an installer and ask them to come and install it. I gave them the serial number and they confirmed it was the main decoder .The installer came and installed it in and when I called them to activate it they then said it's a normal DSTV and it's the extra view and not the main view I spoke to a manager that was supposed to call me back and escalate the matter however he never called me back till this day and his name was Tebogo, I called again spoke to Lerato who I had to recite the whole story again to , she said that she would escalate the matter to the PRICE lock department, they then proceeded to debit my account for the decoder that I do not have until this day , it has been a month later so now in total it has taken 3 months and I called again spoke to Tumelo who promised to call me back and nothing , no results and when I call in to find out how much they will be debiting from my account the said it's R2713 I asked what for they now all of a sudden have pro rata fees that I was not told of but I decided that it's fine I will pay them which came up to about R800 plus the 950 plus the 50 for the decoder i am yet to recieve .Never in my entire life have I ever dealt with such incompetence in my life , when I ask for a recon on my account the amount that they are charging for does not even add up. I have requested my case to be escalated numerous times but no results and still my decoder is outstanding and they are billing me for things u don't know .im dissapointed with DSTV and I would atleast expect such a huge organisation to have some level of professionalism.i will not stop here until my case is solved u will go to the highest rankings if need be because they have proven to be nothing but a bunch of *****s that are *****ing innocent people's money and making promises that they can not deliver.