DSTV Price Lock is just another thieving way of getting poor service.

On 2 September 2019, DSTV overcharged me for Price Lock and after 40 minutes on the phone was told that a consultant would call me back to resolve the issue. Since then I have been disconnected and have called numerous times, had to hold on for between 40 - 60 minutes while a call centre person tries to reconnect me and I'm then promised that my problem will be escalated and resolved by the tech service centre. Today is 16 September and I am yet to have this error resolved. I have been promised 3 times that a "team leader" will call me back and still I wait. I am so fed up with this "no service" attitude and the fact that DSTV never get back to you. I am ever so sorry that I signed up for Price Lock with a company that does not value its customers and has no values themselves.