DSTV PRICE LOCK DISASTER
<p>Why does DSTV not tell their customers when they do the price lock plan that it will sit against your name as a HP account and not a subscription??? That is not where it stops!!! after settling this account in MAY i have only found out today that THEY HAVE NOT UPDATED THEIR SYSTEM and thus i cannot get a letter of settlement!!!!!! 3 MONTHS and not updating their settlement. Now i have a problem getting money from my bank, because i have a HP account with DSTV... i am calling the ombudsman on them!</p>
Dear Estelle Jordaan
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Estelle Jordaan
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Estelle Jordaan
Please accept our sincerest apologies for the inconvenience you have experienced in this regard.
We have escalated your concern to our Price Lock department for urgent assistance.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again, please accept our sincerest apologies for the inconvenience you have experienced in this regard
Kind regards
Rupert
Best regards,
Good day Estelle Jordaan
Please accept our sincerest apologies for the inconvenience you have experienced in this regard.
We have escalated your concern to our Price Lock department for urgent assistance.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again, please accept our sincerest apologies for the inconvenience you have experienced in this regard
Kind regards
Rupert
Best regards,