MC
Mohamemd C
1 reviews | Active since Feb 2016
19 Feb 2016, 15:37
DSTV Price Lock Delay
On the 16th Feb My application for DSTV Price lock was approved. I was told the ADHOC Debit order will go off on the 17th. No adhoc debit order has gone through since then. Everytime I call they tell me it will be done tomorrow. Its been 3 days and I still have not received my DSTV Explora. This bad service. I will be forced to terminate my application. Not impressed with the delays.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
22 Feb 2016, 08:46Hello MohammedFaadil,
Please accept our apology for the delayed response and the inconvenience caused.
We have forwarded your query to the relevant department for further assistance. Kindly expect feedback directly from them.
Thank you for your time and patience whilst this matter is resolved.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Please accept our apology for the delayed response and the inconvenience caused.
We have forwarded your query to the relevant department for further assistance. Kindly expect feedback directly from them.
Thank you for your time and patience whilst this matter is resolved.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply22 Feb 2016, 08:46
Official
Hello MohammedFaadil,
Please accept our apology for the delayed response and the inconvenience caused.
We have forwarded your query to the relevant department for further assistance. Kindly expect feedback directly from them.
Thank you for your time and patience whilst this matter is resolved.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Please accept our apology for the delayed response and the inconvenience caused.
We have forwarded your query to the relevant department for further assistance. Kindly expect feedback directly from them.
Thank you for your time and patience whilst this matter is resolved.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,