DSTV PRICE LOCK

I'm a customer with dstv for more than5 years and the service I get is pathetic. I took price lock for R750 and I get charged over a R1000 every month. At first it was the installation service. Which led me to try and cancel my subscription. The matter was escalated a number of times to the price lock department which they could never get a hold of because they don't have a direct line and they will never call back. I have been trying for months. Eventually I found an installer and got the decoder installed. My price lock was activated and the price was not amended. You have to spend more then 30mins per call to multichoice for them to escalate your matter.I DO NOT RECOMMEND DSTV TO ANYONE DUE TO THE LACK OF SERVICE AND DISREGARD TO THERE CUSTOMERS.