1 reviews | Active since Jan 2017
DStv price lock
<p>Subsrcibed to DSTV explora price lock on compact services. The guy who took all my details initially for the subscribtion said i can upgrade anytime i like. 3 days ago i upgraded to the DStv extra package to no avail, services have been suspended and i have been sitting without any viewing for the last 40hours. Everytime i talk to a consultant it takes more than 20min to explain to them what the story is, making out as if its my fault that everything has been cancelled.</p> <p>DStv you are pathetic, your services are pathetic, its unfortunate this is the only thing in SA we can subribe to, to watch relevant material.</p> <p>I have been a subriber on a standard hd decoder for the past 2 years, i should have just stayed on that.</p>
Dear Jaco Otto
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Best regards,
Dear Jaco Otto
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Best regards,
Good day Mr Otto
Thank you for taking our call today.
As discussed, we're liaising with our Price Lock team to contact you directly for further assistance.
Best regards
Dinah
Best regards,
Good day Mr Otto
Thank you for taking our call today.
As discussed, we're liaising with our Price Lock team to contact you directly for further assistance.
Best regards
Dinah
Best regards,
Nothing has been sorted out yet.
My DSTV was disabled again on the 20th, i had to speak to one of your useless consultants who promised me no reconnection fee will be charged. I was charged a reconnection fee and apparently i now owe you guys R1027,32
DSTV you are really testing my patience, i am again going to report you at the BCCSA.
Sort my account out!!!!!!!!!
Nothing has been sorted out yet.
My DSTV was disabled again on the 20th, i had to speak to one of your useless consultants who promised me no reconnection fee will be charged. I was charged a reconnection fee and apparently i now owe you guys R1027,32
DSTV you are really testing my patience, i am again going to report you at the BCCSA.
Sort my account out!!!!!!!!!