CS
Christiaan S

1 reviews | Active since Jun 2019

28 Jun 2019, 15:36

DSTV Price Lock

I AM FED UP!!

I have been a client now for more than 4 years, ON DEBIT ORDER.

I have recently been offered a new Price Lock package from DSTV Price Lock, the call centre lady told me that THEY HAVE MADE AN MISTAKE AND I WAS DEBITED THE WRONG AMOUNT AFTER MY FIRST PRICE LOCK PERIOD WAS DONE (R810 P/M). Since taken the new package for R749 p/m, my DSTV has been switched off 4 times...taking my time and money, once again, to phone DSTV and switch it on for a couple of hours, until enjoying phoning the call centre WITH NO exact solution!

After phoning DSTV call centre again, 5th time, I was referred to Price Lock and I NEEDED TO PHONE THEM TO CORRECT - WHICH I FEEL IS NOT MY ISSUE. After phoning, I got no answer and again to problem solved.

Always another person to refer to...but no one solving my issue.

I am DONE WITH this!

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