1 reviews | Active since May 2016
DSTV Price Flop
<p>DSTV advertise a price lock on the Xplora for two years. You have to call a number to redeem the offer. I called and my details were taken and promised that I'll get a call within a few days. I got the call a week or more later. Whilst busy discussing the upgrade the call was dropped. Needless to say I did not get a call back, yet. Going on 4 days now. That's customer service for you. That's how they treat a 20 year loyal client. I'm very disappointed to say the least.</p>
Dear Mr N Koeg'lnberg
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Best regards,
Dear Mr N Koeg'lnberg
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Best regards,
Dear Mr N Koegelenberg
Apologies for the inconvenience caused. We’ve escalated your complaint to our DPP Price Lock department to investigate as to you why you were not called back after the conversation you had with one of their agents and call dropped. We’ve asked them to give you an urgent call back directly with your concerns. Should you require any further assistance feel free to contact us.
Regards
Nesta
Best regards,
Dear Mr N Koegelenberg
Apologies for the inconvenience caused. We’ve escalated your complaint to our DPP Price Lock department to investigate as to you why you were not called back after the conversation you had with one of their agents and call dropped. We’ve asked them to give you an urgent call back directly with your concerns. Should you require any further assistance feel free to contact us.
Regards
Nesta
Best regards,