JA
Joshua A

1 reviews | Active since Dec 2020

01 Jan 2023, 09:27

DSTV premium price lock package

I just Joined Dstv, took price lock premium package for R949. I called the contact centre to update debit order details just to find there are 2 premium packages added and I’m in arrears for R1300. DSTV please explain, your contact centre can’t assist, there’s nothing they can do once the package is active.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Jan 2023, 09:31
Official
Hi  Joshua Abrahams

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team