CC
Carel C
1 reviews | Active since Jan 2019
22 Apr 2020, 13:27
DSTV premium increase!!
Dear DSTV, I would just like to say f*ck you very much, for increasing the monthly DSTV premium during the worst financial crisis the entire world is facing in modern human history. It really shows clearly what corporate ****holes DSTV/Multichoice are. Whoever made the decision to increase the monthly premiums, do you know there is a lockdown in place and most people are facing retrenchment or paycuts in the near future? Lets see how many customers DSTV will lose in the coming month or two.
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Replies (2)
DStv (MultiChoice)'s replyOfficial
22 Apr 2020, 13:47Hi Carel Cato,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply22 Apr 2020, 13:47
Official
Hi Carel Cato,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
22 Apr 2020, 17:18Hi Carel Cato,
It is unprecedented moment in our modern lifetime as the world suffers the effects of the covid-19 virus, which has impacted all sectors globally.
We review our subscription fees annually when we do our planning for our new financial year. MultChoice had already announced the subscription adjustment before the rapid spread of the corona virus and lock down measures to be put in place by the government. Not all our packages have been adjusted some the subscription has remained the same to the as previous year.
We have campaigns that we offer to our subscribers that see them pay a reduced subscription. Currently, the rental of Box Office movies has been reduced from R35,00 to R25,00, per rental of each movie. We have also increased our movie offering on the Box Office platform.
Other channels have been opened to certain lower packages that would normally not contain these channel. The 24 hour news channels have been opened to certain packages to keep the world informed about is happening globally.
Since the start of the nation wide lock down, MultiChoice did understand the need to play a role in keeping our subscribers entertained while at home, and also created offers that reduce the subscription to qualifying subscribers.
Please do take note that as we continue to keep the broad cast of our channels running, this comes with costs. Infrastructure costs, system costs, channel procurement costs, and all other costs to our various suppliers.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
It is unprecedented moment in our modern lifetime as the world suffers the effects of the covid-19 virus, which has impacted all sectors globally.
We review our subscription fees annually when we do our planning for our new financial year. MultChoice had already announced the subscription adjustment before the rapid spread of the corona virus and lock down measures to be put in place by the government. Not all our packages have been adjusted some the subscription has remained the same to the as previous year.
We have campaigns that we offer to our subscribers that see them pay a reduced subscription. Currently, the rental of Box Office movies has been reduced from R35,00 to R25,00, per rental of each movie. We have also increased our movie offering on the Box Office platform.
Other channels have been opened to certain lower packages that would normally not contain these channel. The 24 hour news channels have been opened to certain packages to keep the world informed about is happening globally.
Since the start of the nation wide lock down, MultiChoice did understand the need to play a role in keeping our subscribers entertained while at home, and also created offers that reduce the subscription to qualifying subscribers.
Please do take note that as we continue to keep the broad cast of our channels running, this comes with costs. Infrastructure costs, system costs, channel procurement costs, and all other costs to our various suppliers.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
Best regards,
DStv (MultiChoice)'s reply22 Apr 2020, 17:18
Official
Hi Carel Cato,
It is unprecedented moment in our modern lifetime as the world suffers the effects of the covid-19 virus, which has impacted all sectors globally.
We review our subscription fees annually when we do our planning for our new financial year. MultChoice had already announced the subscription adjustment before the rapid spread of the corona virus and lock down measures to be put in place by the government. Not all our packages have been adjusted some the subscription has remained the same to the as previous year.
We have campaigns that we offer to our subscribers that see them pay a reduced subscription. Currently, the rental of Box Office movies has been reduced from R35,00 to R25,00, per rental of each movie. We have also increased our movie offering on the Box Office platform.
Other channels have been opened to certain lower packages that would normally not contain these channel. The 24 hour news channels have been opened to certain packages to keep the world informed about is happening globally.
Since the start of the nation wide lock down, MultiChoice did understand the need to play a role in keeping our subscribers entertained while at home, and also created offers that reduce the subscription to qualifying subscribers.
Please do take note that as we continue to keep the broad cast of our channels running, this comes with costs. Infrastructure costs, system costs, channel procurement costs, and all other costs to our various suppliers.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
It is unprecedented moment in our modern lifetime as the world suffers the effects of the covid-19 virus, which has impacted all sectors globally.
We review our subscription fees annually when we do our planning for our new financial year. MultChoice had already announced the subscription adjustment before the rapid spread of the corona virus and lock down measures to be put in place by the government. Not all our packages have been adjusted some the subscription has remained the same to the as previous year.
We have campaigns that we offer to our subscribers that see them pay a reduced subscription. Currently, the rental of Box Office movies has been reduced from R35,00 to R25,00, per rental of each movie. We have also increased our movie offering on the Box Office platform.
Other channels have been opened to certain lower packages that would normally not contain these channel. The 24 hour news channels have been opened to certain packages to keep the world informed about is happening globally.
Since the start of the nation wide lock down, MultiChoice did understand the need to play a role in keeping our subscribers entertained while at home, and also created offers that reduce the subscription to qualifying subscribers.
Please do take note that as we continue to keep the broad cast of our channels running, this comes with costs. Infrastructure costs, system costs, channel procurement costs, and all other costs to our various suppliers.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
Best regards,